Privacy Policy
Last updated: 14 October 2026
This policy explains what the Revisit app and its service ("Revisit", "we") keep about you, why, and what you can do about it. Revisit is a product of Pandoratech, in the United Arab Emirates.
1. What we keep
- Your account: your mobile number, and your e-mail address if you sign in with it or add it.
- Your profile, if you give it: your name and birthday.
- Your cards: the businesses you joined, your member number, balance, tier and your consents for each business.
- Your points and visits: the points you earned and used and the orders they belong to. These are recorded by each business in its own system; the app shows them to you.
- Your devices: the address our service uses to send you notifications, the kind of phone, its language and the app version. If you add a card to Apple Wallet, the identifier Apple gives that pass.
- Sign-in records: the internet address a phone signed in from, kept while that phone stays signed in. Sign-in codes are stored only in a form that cannot be read back, expire after 10 minutes and are deleted a day later.
We do not collect your location, your contacts, your photos or payment card details.
2. Why we keep it
- To sign you in and keep your account safe.
- To hold your loyalty cards and show your points, tier, history and orders.
- To send you the notifications you choose: points, tier changes and messages from businesses you joined.
- To prevent misuse, for example limits on sign-in attempts.
3. What a business sees
A business you join sees your card at that business: your member number, mobile number, balance, tier and visits there. It sees your name, e-mail address and birthday only if you allow it when you join, and you can withdraw that later. Businesses never see each other: no business can tell where else you are a member.
Each business decides its own programme and is responsible for the rewards it offers and for its own records. A message from a business reaches you only if you agreed to receive messages from it.
4. Who else handles your data
We use service providers only to run the service: hosting providers for our servers, Expo, Apple and Google to deliver notifications to your phone, Apple for Wallet passes, our e-mail provider to send sign-in codes, and WhatsApp for messages you send to, or receive from, a business's WhatsApp number. We do not sell your data and we do not use it for advertising.
5. How long we keep it
We keep your account while you use it. When you delete your account in the app (Profile → Delete account), we delete your name, mobile number, e-mail address, birthday, devices and messages, and close all your cards; the businesses you joined are told to close them too. A business may keep its own sales records as the law requires.
6. Your choices and rights
- See and edit your profile in the app, and choose which notifications you receive.
- Allow or withdraw sharing your profile, and marketing and WhatsApp messages, separately for each business.
- Leave a business, or delete your whole account, at any time in the app.
- Ask us for a copy of your data, or for a correction, at [email protected].
We process your data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
7. Security
Connections to our service are encrypted. The code a cashier scans from the app changes every minute, so a screenshot of it cannot be used later, and using points needs a code sent to you.
8. Children
The app is not meant for children under 13, and we do not knowingly keep their data.
9. Changes
When this policy changes we update the date above, and tell you in the app if the change matters to you.
10. Contact
Privacy: [email protected] · Help with the app: [email protected]